Hey guys I have a kid charge controller that recently stopped working. possibly got some moisture in there and shorted something.
basically everytime i try to go into any menu to adjust settings i get the screen saying "data has been saved". this goes for all menus.
was wondering if i can send it somewhere to get it repaired vs purchasing a brand new KID controller.
any advise would be great!
thanks in advance
Go to Midnite page and open a ticket .
They said they are still doing support and maybe repairs but some of their facility is closed or slowed down for production.
The first thing I would try if you haven't is do a firmware reset .
Also check the installed blade fuses on the Kid.
You could also try a firmware update if you haven't done that in awhile.
If those things don't work read the knoweldge base , and if no help there open a ticket
http://www.midnitesolar.com/support.php
Larry
Definitely reach out to us in support. Support@midnitesolar.com we are still running at full capacity in our support and repair department and will get you fixed right up
thanks guys. controller sent in. hopefully they can repair.
I was thinking of getting another unit for a friend
what is the exact difference between the Marine and non Marine version of the KID.
not sure if i want to dish out the extra cash for the Marine version
cannot find anyting as far as comparing both online.
thanks again people
See if you are able to verify there are no stuck buttons on the panel
Quote from: HIsolar808 on March 30, 2020, 02:14:51 AM
thanks guys. controller sent in. hopefully they can repair.
I was thinking of getting another unit for a friend
what is the exact difference between the Marine and non Marine version of the KID.
not sure if i want to dish out the extra cash for the Marine version
cannot find anyting as far as comparing both online.
thanks again people
The difference is the packaging, or whats included. The marine comes with a battery temp sesnsor some conduit and a custom swivel mount.
As for the kid they are identical
Ryan
These guys are the BOMB!
I would highly reccomend Mindnite Charge controllers not only for the amazing quality and diversity but customer support/tech support is awesome.
my KID charge controller stopped working. I send it in for repairs. they repaired for very good price and my Kid charge controller works like new again.
Im sure if i had purchased another brand i would have needed to purchase a brand new unit costing $$$$.
great controllers great people.