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MidNite Solar Monitoring software and hardware => My MidNite online monitoring => Topic started by: jacobtuft on July 17, 2020, 12:12:16 PM

Title: No update between midnight and 10AM
Post by: jacobtuft on July 17, 2020, 12:12:16 PM


At midnight, mymidnite2 stops showing any new data.   It resumes at 10AM, complete with all the data from midnight. 

I'd love to be able to read my batteries in the AM when they are at their lowest.

Kyle in tech support says its because the classic stops reporting from midnight until it wakes up in the morning in bulk mode, but that's not consistent with what I'm seeing.  My unit wakes up into bulk mode around 6 but doesn't show data till 10.

I have the lastest firmware.

A longtime midnite fan, I just found out about web monitoring this year, upgraded my firmware to enable, and bought a whizbang so that this could be a complete monitoring solution for me.  For the most part I LOVE being to see all my info graphically, but this hole in visibility during a critical time is a bummer.

Thanks for any pointers.
Title: Re: No update between midnight and 10AM
Post by: boB on July 17, 2020, 01:14:32 PM

This is news to me if it doesn't report at those times...

Thank you for bringing this  up.

We'll find out though for sure !



Title: Re: No update between midnight and 10AM
Post by: Vic on July 17, 2020, 04:04:01 PM
For the systems here that are on MM2,  the reporting is continuous,  every n minutes.

Am quite new as a MM user,  but it would seem that there must be some issue with your system.

One Classic on MM has the latest 2193  FW.  others are running 2126,  both work well.
All of our CCs use Arst=ON,  if that makes any difference.

Have you tried running the Local App,  during the no report time?

Would guess that there is no reporting to MM,  when the LA is connected to the CC  --  only one connection to the Classic permitted   ...
EDIT:   Just ran a quick test,   and it "appears"  that having the LA monitoring a Classic that is reporting to MM,  does not interfere with MM getting access to data when it needs it.   Reality may differ.<

Done guessing,   good luck,   Vic
Title: Re: No update between midnight and 10AM
Post by: boB on July 17, 2020, 06:00:16 PM

The Classic allows TWO (2) connections at one time.

One for MM and the other for modbus over TCP/IP, meaning either Local App or something else in addition to MM/MM2

Title: Re: No update between midnight and 10AM
Post by: Vic on July 17, 2020, 06:21:57 PM
  Yea,  yea,   thanks boB,   a stupid error on my part

Thanks,   Vic
Title: Re: No update between midnight and 10AM
Post by: boB on July 17, 2020, 07:04:16 PM
Quote from: Vic on July 17, 2020, 06:21:57 PM
  Yea,  yea,   thanks boB,   a stupid error on my part

Thanks,   Vic


No, not stupid.   That's about the ONLY thing I know !

Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 17, 2020, 11:18:33 PM
Thank you for the quick replies!  This gives me a lot of hope to hear that you two get data all the time....but I have no idea how to begin to trouble shoot this.

I too have firmware 2193.

I will try turning on the A-rst that you mentioned.  Will let you all know in the morning if it does the trick.

Thanks again.
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 19, 2020, 04:45:15 PM
Turning on A-rst did not fix the problem.  Any other ideas on how to troubleshoot or investigate this?

Attached is a screen shot at 10:00 and one at 10:01AM this morning.  At 10:00, the data only shows up to midnight.  At 10:01 it shows all the data from the nite before.

Any other leads greatly appreciated.

(P.S.  I didn't try local app during that time as suggested because my computer is linux and I dont think I can run that.  But I will try to borrow a computer to check as you suggested)
Title: Re: No update between midnight and 10AM
Post by: boB on July 19, 2020, 05:34:27 PM

I'm not sure that I see where the night time reporting stops at night ?

Looks to me like the power production went away for several days in a row ?

Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 19, 2020, 07:16:51 PM
Hi Bob,

Unfortunately I wasn't as diligent with my picture taking as I needed to be for it to have all the pertinent information.

On the first picture taken at 10:00:47 AM, I meant to put the cursor on the last recorded data to show that the timestamp was 12Midnight in contrast to the actual time as shown on the computer clock in the upper right corner of 10AM.  Unfortunatley I put the cursor (not sure the right term) in the middle of the day's data so it doesn't show the time of the last sample on the graph.  If you take my word for it, it was 12Midnite.    If you don't take my word for it, that would be wise in case I'm the source of the problem at hand!

The 2nd picture taken at 10:01:27, you can see the latest data is 10:00...in otherwords its all caught up, inculding the missing data from midnight.

I can try to re-take these tomorrow AM if its helpful.

....and yes, we had a couple of cloudy days.  Thats what I love about this interface so much, that even you, not knowing my system can have visibility and know whats going on just by looking at my graph.  I can see when my partner goes into her workshop or when she has the AC on, or when the generator ran out of gas, when the irrigation timers have turned on or whatever.  Very cool to geek out on....and if I could only get it to work 24 hours a day, I would be even happier with this tool.
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 21, 2020, 04:12:33 PM
OK, I did a little better with the pictures this time.

The first one, I refreshed mymidnite2 at 10AM this AM and took a screen shot and you can see the last data is form just before midnight last night...in other words missing 10 hours of data.

The 2nd picture I refreshed at 10:01 this am and it shows all the data from this morning.

Any ideas of what to try or how to investigate this further?

Thanks.


PS.   I saw in another thread someone said changing their IP address from DCHP to Static fixed the problem.  I changed mine yesterday and it did not seem to solve the problem for me.
Title: Re: No update between midnight and 10AM
Post by: Vic on July 22, 2020, 12:42:25 PM
Jacob,

Will add,   that prior to 7 AM PDT here,    the last  MM2  data ends at 23:59-ish,   with nothing for the current day.   Then,  just after 7:00 AM PDT,  all of the data from Midnight to the current time appears.

Previously,   had not looked at MM data that "early" in the day.

FWIW,     Vic
Title: Re: No update between midnight and 10AM
Post by: boB on July 22, 2020, 02:23:31 PM

Yeah, not sure what's up or what I am seeing.
Looked to me like several days of no reporting and not just a night.

I have mentioned this thread to the old and wise ones so we'll see if some more possible answers show up.
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 22, 2020, 02:41:39 PM
HI Bob,

Thanks for forwarding my problem.

For clarity on the pictures....

Both pictures show a single day of data on the large graph, and 14 days of data on the smaller graph below.  This is just like the mymidnite screen when you first log in without zooming or changing the the display in any way.

First Picture taken at 10:00AM July 22, you can see the time on my computer clock in the upper right hand corner it is is 10AM.  If you look at the large graphical portion, you can see the cursor is at the end of the data set.  This means the numbers on the left will show the data from that cursor location, in this case the last data shown.  Those numbers show that the last sample displayed is at 23:59 July 21 or basically 12 midnight of the previous day, 10 hours before the current time on the computer.

Second picture taken at 10:01AM July 22, you can see on my computer clock in the upper right its 10:10.   The main graph is now updated showing data up to the current time.  The cursor is at the end of the graph and so the numbers on the left correspond to the last sample.  The data shows that that sample was at 9:52AM on July 22, in otherwords the graph is now up to date.

Basically I'm just trying to show that up tiill 10 AM, it only shows data from the night before and at 10:01 magically it starts showing all the data up to current.

Thanks for your time and attention.

-Jacob
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 22, 2020, 02:44:39 PM
Vic....fascinating!  Can I ask what timezone you are in?

I'm noticing that my timezone is UTC-10.  Maybe if yours is UTC-7, than that will give us a clue to what is causing the problem.  I just changed my time zone this morning, and await to see if that changes when the data is available.

Thanks for that piece of information, may be very helpful.

-Jacob
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 22, 2020, 03:18:08 PM
OK, its confirmed, the problem is tied to the timezone setting on the mymidnite system settings.

When I have my timezone set at Hawaii (UTC-10)  the data starts showing at 10AM.
I changed my timezone last night to UTC-9 and the data started showing at 9AM this am.

Vic, given you say yours starts at 7AM, I'm guessing you're in the pacific time zone.

Most other US timezones would probably never notice this problem.

Unfortunatley, I think this may mean that the fix has to do with the website programming.   Does Midnight support this feature?  Are they likely to fix it?  They have been pretty short or non-responsive to my tech support inquires saying that this is a free feature.  By that do they mean that this is unsupported?

Thanks for all your help along the way.

Aloha,

-Jacob
Title: Re: No update between midnight and 10AM
Post by: Vic on July 22, 2020, 09:41:04 PM
Jacob,   YES  we are  PDT.  Near  SFO.      Vic
Title: Re: No update between midnight and 10AM
Post by: Resthome on July 23, 2020, 12:27:49 AM
I’m not close to my Classic or the LA right now and I have no idea if this setting effects data on MyMidnite.  But I seem to remember that there is a setting I believe in the LA to record data a night or something to that effect.  Not sure if there is a similar setting on the MNGP.

You might look around the LA settings and see if you can find it. Seem to be it was a check box. Maybe Ryan knows where it is at and what it’s function is.

Title: Re: No update between midnight and 10AM
Post by: KyleM on July 24, 2020, 06:56:25 PM
Quote from: Resthome on July 23, 2020, 12:27:49 AM
I’m not close to my Classic or the LA right now and I have no idea if this setting effects data on MyMidnite.  But I seem to remember that there is a setting I believe in the LA to record data a night or something to that effect.  Not sure if there is a similar setting on the MNGP.

You might look around the LA settings and see if you can find it. Seem to be it was a check box. Maybe Ryan knows where it is at and what it’s function is.

The function you are describing is in the Tweaks menu  3 presses of the more button   NITELOG 
Title: Re: No update between midnight and 10AM
Post by: Resthome on July 24, 2020, 11:15:05 PM
Quote from: KyleM on July 24, 2020, 06:56:25 PM
Quote from: Resthome on July 23, 2020, 12:27:49 AM
I’m not close to my Classic or the LA right now and I have no idea if this setting effects data on MyMidnite.  But I seem to remember that there is a setting I believe in the LA to record data a night or something to that effect.  Not sure if there is a similar setting on the MNGP.

You might look around the LA settings and see if you can find it. Seem to be it was a check box. Maybe Ryan knows where it is at and what it’s function is.

The function you are describing is in the Tweaks menu  3 presses of the more button   NITELOG

Thanks Kyle, does this setting effect data sent to MyMidnite? If not what does it effect and between what hours?
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 25, 2020, 12:54:37 AM
Hi Resthome.  I'm not sure you're asking to help me with my issue or  from your own curiosity about that particular flag.....but as far as my particular problem I've discovered it is related to something else:

Apparently my data IS being sent to my-midnite 24 hours a day by my classic, as it is supposed to.  There is, in fact, no black out period of the data being sent or received by midnite's servers.  The problem is with the display of the data by the mymidnite webpage.  There is some issue with the timezone setting where data does not display before 10AM if I have the timezone set to my correct timezone UTC-10.  If I change it to say eastern timezone, all the data suddenly appears (but has the wrong time of course so is much less useful)

I'm not sure there is anything that can be done from a user perspective on this because it seems to be related to the web page itself....but I'd be happy to hear otherwise.

Thanks for your interest in helping me solve my problem though.
Title: Re: No update between midnight and 10AM
Post by: FNG on July 27, 2020, 01:39:12 PM
Quote from: Resthome on July 24, 2020, 11:15:05 PM
Quote from: KyleM on July 24, 2020, 06:56:25 PM
Quote from: Resthome on July 23, 2020, 12:27:49 AM
I’m not close to my Classic or the LA right now and I have no idea if this setting effects data on MyMidnite.  But I seem to remember that there is a setting I believe in the LA to record data a night or something to that effect.  Not sure if there is a similar setting on the MNGP.

You might look around the LA settings and see if you can find it. Seem to be it was a check box. Maybe Ryan knows where it is at and what it’s function is.

The function you are describing is in the Tweaks menu  3 presses of the more button   NITELOG

Thanks Kyle, does this setting effect data sent to MyMidnite? If not what does it effect and between what hours?

This function does not apply to My Midnite, it has to do with the minutely data on the classic. When disabled it will not add the minutely data to the classics memory any time it is resting basically
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 30, 2020, 01:25:30 AM
Well, I found a hack that kind of helps me use web monitoring in the AM during the problem time before 10AM

As I mentioned, I discovered the web site has a problem with my timezone (Hawaii).  If I put later timezones it displays the "missing" data but my timestamps are off.

So, there's a timezone setting setting (UTC+14) which is exactly 24 hours off of hawaii's timezone (UTC-10).  If I use this timezone, my data is available 24 hours a day....the time of the data is correct but it is one day off.  So, this works for my purposes.

Unfortunatley there's another glitch on the web page when using this timezone and it opens to a blank graph until I manually move it to the visible graph....but I'll take what I can get.

Just wanted report this hack for anyone having a similar issue.

Aloha
Title: Re: No update between midnight and 10AM
Post by: mcsarge on July 30, 2020, 11:15:12 AM
It shows blank because it thinks there is no data for today - the data it thinks it has is from 1 day ago - you have to move the window "back" to yesterday - which for you is today.

This should really be fixed on the site - I am sure it is a simple change.

Matt
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on July 30, 2020, 12:40:27 PM
Hi Mcsarge,

What you said made total sense when I read it.  But then I went to the site to see, and the data it thinks it has is actually from tomorrow!  i.e  right now at 6:38AM on July30, its showing data from 6:35AM on July 31.  But I'm just happy I can see it at this hour!

-Jacob
Title: Re: No update between midnight and 10AM
Post by: mcsarge on August 03, 2020, 02:52:07 PM
One day back, one day forward, whatever works! haha - it needs to be fixed, I am sure it something simple in the code. I know that the posting of the data is very secure, so they just can't allow it to be posted any old place, but there are other solutions. We have put together a pretty cool system that gets the data from the Midnite Solar controller and posts it to a Mosquitto service and then you can use an app (on Andriod) or other ways to see what is happening. Check out the threads about in the open source part of the forum...

Matt
Title: Re: No update between midnight and 10AM
Post by: jacobtuft on August 13, 2020, 03:16:14 PM
Thanks Matt,

I would love to get into something custom like that...so I could save the data...display it on my iphone in the way I want, and be able to customize my graphs, etc.  I'm sure I "could" figure out all this stuff, but don't have nearly enough time....given other priorities like building my house, running several business, and an occasional day at the beach.  For now this will more than suffice....but I'm stoked guys like you are really learning to work with the nuts and bolts of the system to get what you want.

Aloha,

-Jacob
Title: Re: No update between midnight and 10AM
Post by: JakeOJ on August 18, 2020, 01:46:25 AM
*probably related* - two days ago my Midnite Classic started resetting to zero at around 3:00pm. This is an hour off of GMT, but might be the network reset gone haywire.  unit has been reporting fairly reliably for the past year... this is just two days ago.  I'm 2.5 hours away from my unit, so will be a couple weeks before I can get there for a full reset.  I should also mention 'fairly reliably' because every few days it flakes out around noon - 1:00pm and I lose all reporting until the network reset near midnight...  There I'm able to capture at least the day's full solar production before it resets to zero for the next day.
I'm fully off-grid and powering a 1700 sf house - and learning what my 3kw set of panels will deliver during different times of the year.  Certainly plan to expand (December - January are horrible!).
Title: Re: No update between midnight and 10AM
Post by: boB on August 19, 2020, 01:02:23 AM
Quote from: JakeOJ on August 18, 2020, 01:46:25 AM
*probably related* - two days ago my Midnite Classic started resetting to zero at around 3:00pm. This is an hour off of GMT, but might be the network reset gone haywire.  unit has been reporting fairly reliably for the past year... this is just two days ago.  I'm 2.5 hours away from my unit, so will be a couple weeks before I can get there for a full reset.  I should also mention 'fairly reliably' because every few days it flakes out around noon - 1:00pm and I lose all reporting until the network reset near midnight...  There I'm able to capture at least the day's full solar production before it resets to zero for the next day.
I'm fully off-grid and powering a 1700 sf house - and learning what my 3kw set of panels will deliver during different times of the year.  Certainly plan to expand (December - January are horrible!).


Interesting !   How new or old is the firmware ??    There was a software fix quite a while ago now that helped reduce the need for the auto-reset tremendously, If not totally.

I am glad we left that in though just for situations like this where you can't get to it easily.