My MidNite Down?

[dapsyra]

I see the same behaviour and I have just one Classic.

[krementz]

I have 2 Classics, and have not had those symptoms. Working today, although a bit sluggish.

[BioPower]

Does anybody at midnite read this?

I have not been able to use my midnite for several days now.

[KyleM]

Does anybody at midnite read this?

I have not been able to use my midnite for several days now.

I have verified that MM2 is back up and functioning normally.

This forum is a great place to get information, but if you are looking for real time support this is not the place.

We have many other avenues for real time support on our website.
http://www.midnitesolar.com/support.php    or give us a call  Phone: 360-403-7207


-Kyle M

[ebenbayer]

Midnite solar has excellent customer service, especially when it comes to your hardware. Everyone here loves you guys. !

With that said, the web integration does not work reliably and has had intermittent issues for years. These are documented pretty well on this forum.

To my knowledge, Midnite does not and has not posted updates about when the service is "up" or "down" to its website, twitter account, FB account, support ticket site or the MM2 website itself. (the current banner that is up notes an outage on Feb 26th, the second half of this thread is devoted to issues not related to that point).

People are posting here because it is reliability the fastest way for the community to understand if there particular browser / ISP is not playing well with the site as coded.

Reading through the the threads above the issues folks are having are "old" issues that you can work around by using a different browser, trying the "go direct to IP address trick" or other various computer voodoo.

I've got an issue still but I will email you directly regarding it.

Kind Regards

Eben

[ebenbayer]

Thanks Kyle on the swift email response regarding the site this morning!

[Matrix]

MyMidNite2 still being flaky.    It will work ... then it won't.    Today ... it won't.  Keep getting,

An AJAX HTTP error occurred.
HTTP Result Code: 500
Debugging information follows.
Path: /?q=system/ajax
StatusText: Internal Server Error
ResponseText:
500 Internal Server Error
Internal Server Error
The server encountered an internal error or
misconfiguration and was unable to complete
your request.
Please contact the server administrator at
webmaster@mymidnite2.com to inform them of the time this error occurred,
and the actions you performed just before this error.
More information about this error may be available
in the server error log.

So something is not quite right from server updates that was done or something.   Time of error is 8:30am EST.

[KyleM]

I will be appropriating a large directional impact device for repairs on the server some time today.

Again thank you all for being patient and hanging in there with us while we iron this out.

-Kyle

[ebenbayer]

One of these?

[BioPower]

Must need a bigger hammer, have not seen a chart for 2 days, very difficult to ring for support when I am in bed while midnite is working.

[grgdgreek]

One of these?

Hammer Time!!!
Lol

[Resthome]

     Looks like they need more than one hammer.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@mymidnite2.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

[KyleM]

    Looks like they need more than one hammer.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@mymidnite2.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

I only have two hands and one hammer!!!!   

Again  we are sorry it was up and working great for 50 something hours so I stopped watching it for 2 seconds   BAM!!!   server crashed    not even pingable> I woke up our Admin and he is on the problem.   

-Kyle

[mike90045]

The BOFH says "Sunspots"

[Westbranch]

But why concentrated in New York  at Digital Ocean?
In one(?) set of servers, eh?
Must be  a  Russkie! Ya, has to be ....
no wait it is that guy in Slum dog...