Classing won't wake up from resting (Classic has and will take no Firmware)

[santanaaviles]

Larry, What I mean by the screen question is if the screen in the classic changes when installing firmware or does it just keep showing whatever was on the screen before starting the process. (Im assuming the screen wont change since the mngp is a separate component).

As far as having no Firmware, When I go to the status screen to check the rev version it shows the mngp version (2133 or 2154) but on the Classic it just shows dashes. I've tried installing the firmware several times to no apparent success since it still shows no Rev version and has the Got Comms? Message.

As far as the firmware 2193, I got that number from the android app before the controller went Haywire and from the midnite support FAQ compatibility list.

[ClassicCrazy]

Yes it should show the firmware that is in it .
If the jumper reset won't work ( I would recheck that you did exactly what it says and did not miss any steps) then you should probably open a ticket with Midnite and get help from their support staff.
The only problem I had in the past with a MNGP that would not update - the jumper reset fixed it. That was awhile ago and I have not had any issues since.
- I can't think of anything else to try.  Hope you get it sorted out and going soon .
Larry

[Westbranch]

Santa, that screen IS part of the MNGP.
Did you remove it from the Classic's body to remove the protective strip of plastic behind the 'button ' battery?
Was the blue cable disturbed when the MNGP was replaced?

[KyleM]

Larry, What I mean by the screen question is if the screen in the classic changes when installing firmware or does it just keep showing whatever was on the screen before starting the process. (Im assuming the screen wont change since the mngp is a separate component).

As far as having no Firmware, When I go to the status screen to check the rev version it shows the mngp version (2133 or 2154) but on the Classic it just shows dashes. I've tried installing the firmware several times to no apparent success since it still shows no Rev version and has the Got Comms? Message.

As far as the firmware 2193, I got that number from the android app before the controller went Haywire and from the midnite support FAQ compatibility list.

Santanaaviles,

When updating the Classic the MNGP screen does not change, when updating the MNGP it blacks itself out.
Also a few quick tips that you might not be aware of.
Always do the Classic first, then the MNGP right after it. DO NOT reboot the classic in between the updates. They are designed to be done back to back.
If for any reason the Classic  update does not go 100% right just do it again.  I personally turn off my PV Power when I am doing updates,
I doubt it will make any difference, but that is how I do it here.
I also turn off antivirus and firewall protection during this process. Any program that " protects"  your computer can at any moment decide it wants to block a connection and it will not always tell you it have blocked it. Windows 10 is really good at this.

I turn off my wifi connection, kill my antivirus and firewall protection.
Run the installer
Plug in the Classic and follow the prompts.
After I have updated the Classic and MNGP. I turn off the Classic wait 10 seconds then power it back up.
I verify that the update has been done then I do a VMM.

So far this process has worked every time on every OS from XP to windows 10......   yes even Vista   

Good luck out there.

KyleM

[Vic]

Thanks KyleM for the clear,  concise  directions.

Should those be made Sticky,   somewhere,   here?

Thanks again,  Vic

[mike90045]

....
Always do the Classic first, then the MNGP right after it. DO NOT reboot the classic in between the updates. They are designed to be done back to back.
If for any reason the Classic  update does not go 100% right just do it again.  I personally turn off my PV Power when I am doing updates,
I doubt it will make any difference, but that is how I do it here.
I also turn off antivirus and firewall protection during this process. Any program that " protects"  your computer can at any moment decide it wants to block a connection and it will not always tell you it have blocked it. Windows 10 is really good at this.

I turn off my wifi connection, kill my antivirus and firewall protection.
Run the installer
Plug in the Classic and follow the prompts.
After I have updated the Classic and MNGP. I turn off the Classic wait 10 seconds then power it back up.
I verify that the update has been done then I do a VMM.

So far this process has worked every time on every OS from XP to windows 10......   yes even Vista   .......

Which installer version is this ?

[Resthome]

Hey KyleM, boB, Robin

How come the posted list of firmware and what is available on the Midnite site is so far out of wack?

Here is what I have in my notes for my 150. I verify this week when I return to the lake.

Classic Firmware : Classic 2151 5/26/17, Network 2122, MNGP 2149  5/26/17 MNGP

Can someone get the Midnite firmware udated on the Midnite web page to match what is being show on the support page.

[FNG]

This issue is known, I will mention it to Roy today and get him to update the website

[KyleM]

Resthome,

Yes we are chasing it down thanks for the heads up though.

We depend on you guys to keep us on our toes.      

KyleM

[boB]

Hey KyleM, boB, Robin

How come the posted list of firmware and what is available on the Midnite site is so far out of wack?

Here is what I have in my notes for my 150. I verify this week when I return to the lake.

Classic Firmware : Classic 2151 5/26/17, Network 2122, MNGP 2149  5/26/17 MNGP

Can someone get the Midnite firmware udated on the Midnite web page to match what is being show on the support page.

Thanks Mr. Resthome !  Last I knew, the firmware on our web site wan't quite up to date and needed a bit of  TLC.

Hopefully that will change real soon !

boB

[Resthome]

Thanks, guy. I knew you would get it straightened out.

I'd like to see the readme files with summary of fixes/changes stored with the firmware downloads. Helps make a decision on how fast you might want to apply the latest firmware.

[santanaaviles]

Yes it should show the firmware that is in it .
If the jumper reset won't work ( I would recheck that you did exactly what it says and did not miss any steps) then you should probably open a ticket with Midnite and get help from their support staff.
The only problem I had in the past with a MNGP that would not update - the jumper reset fixed it. That was awhile ago and I have not had any issues since.
- I can't think of anything else to try.  Hope you get it sorted out and going soon .
Larry

Thanks, working on that,

[santanaaviles]

Santa, that screen IS part of the MNGP.
Did you remove it from the Classic's body to remove the protective strip of plastic behind the 'button ' battery?
Was the blue cable disturbed when the MNGP was replaced?

Yes MNGP was functional and good. No cable was good and MNGP is functioning normaly.

[santanaaviles]

Larry, What I mean by the screen question is if the screen in the classic changes when installing firmware or does it just keep showing whatever was on the screen before starting the process. (Im assuming the screen wont change since the mngp is a separate component).

As far as having no Firmware, When I go to the status screen to check the rev version it shows the mngp version (2133 or 2154) but on the Classic it just shows dashes. I've tried installing the firmware several times to no apparent success since it still shows no Rev version and has the Got Comms? Message.

As far as the firmware 2193, I got that number from the android app before the controller went Haywire and from the midnite support FAQ compatibility list.

Santanaaviles,

When updating the Classic the MNGP screen does not change, when updating the MNGP it blacks itself out.
Also a few quick tips that you might not be aware of.
Always do the Classic first, then the MNGP right after it. DO NOT reboot the classic in between the updates. They are designed to be done back to back.
If for any reason the Classic  update does not go 100% right just do it again.  I personally turn off my PV Power when I am doing updates,
I doubt it will make any difference, but that is how I do it here.
I also turn off antivirus and firewall protection during this process. Any program that " protects"  your computer can at any moment decide it wants to block a connection and it will not always tell you it have blocked it. Windows 10 is really good at this.

I turn off my wifi connection, kill my antivirus and firewall protection.
Run the installer
Plug in the Classic and follow the prompts.
After I have updated the Classic and MNGP. I turn off the Classic wait 10 seconds then power it back up.
I verify that the update has been done then I do a VMM.

So far this process has worked every time on every OS from XP to windows 10......   yes even Vista   

Good luck out there.

KyleM

Question about the back to back and do not reboot in between portion of the instructions: Is the turning the classic off and then on again that the installers tells you to do to install the update not considered a reboot? I ask because, at least in my case, after the classic is done installing and I press MNGP the installer will say to turn off the Classic and then turn it back on.  Sorry for the dumb question, new to midnite.

[ClassicCrazy]

Yes it is okay to turn the power off - you have to to do both updates. They mean you should not do the VMM or jumper reset in between the firmware and MNGP updates .  You only do that after both of them are complete.
Not sure if it was mentioned before but the firmware update goes pretty quickly in a few minutes. The MNGP update takes a lot longer to complete. So be patient with that one.
Larry