Got Comm? error in Remote jack

[David]

I kept getting Got Comm? on MNGP with no battery voltage after having the Classic disconnected from battery for a while.  Finally saw an old message posted here to try plugging it into the middle jack in Classic and that fixed it.  Why would it not work in the top jack labeled Remote?

[ClassicCrazy]

I don't know .
What firmware version are you using ?

Larry

[KyleM]

GOT COM happens anytime the MNGP can not talk to the Control board on the Classic  for any reason.

The root of the problem is almost always heat, but in this case you might have a pin that is crooked inside the top port of the control board.
I only say this because moving the cable to the middle port fixed the issue.


Kyle

[David]

I guess I spoke too soon.  Now it stopped working from middle jack as well and says Got Comm.  Firmware 2186 (11/29/2017).  Recently updated about a week ago with whatever was latest on website to download for Classic.

[David]

Tried powering off and resetting to factory defaults.  After entering defaults again screen switched to "SENDING DATA" and has codes 4136, 502 and is stuck on that screen.

[David]

Ok.  I now did a HARDWARE factory restore and have it back in the REMOTE jack and it is working now!

The only thing I noticed not working now is if I have Audio set to Chatty Cathy.  Tried the Test of Chatty Cathy and there was no audio.  Also turned off quiet time.  Should that be working?

[ClassicCrazy]

Try the hardware reset using the jumper  - says how to do it on firmware update page.
It is normal for the Sending Data  part you saw.
The hardware reset fixed a problem I had once long time ago.
Maybe ohm out the cable you are using and make sure all pins on it are okay if you still have problems.

Larry

[ClassicCrazy]

oh - I guess I gave good advice - ha ha - glad you got it going.

Did you upload the voice files ? Takes like three hours to do that

Look on forum for firmware voice beta topic and it tells how to do that.

Larry

[ClassicCrazy]

This is voice upload info
http://midniteftp.com/forum/index.php?topic=3746.0

Larry

[Resthome]

I did not reload the Voice files that had been loaded with the previous firmware version so don't know if that's an issue. But Chatty Cathy doesn't seem to be as talkative as it was with previous firmware. In general Voice seem to make less announcements with latest firmware.

IIRC you have to hit Enter or something to get the Test Voice to work.  Midnight needs to post the Voice file on the Web page and update the manual as to how Voice is suppose to work if they are going to market this..

[boB]

Sounds like maybe a bad cable.  Factory defaults shouldn't matter in this case UNLESS maybe the modbus address gets goofed up but that can be changed without  VMM'ing to defaults.  But it doesn't hurt to do a default, either by MNGP or the jumper method.

Yeah, I'd try a new phone cable or sanity  check the pins.  You know that the power connections are working at least cuz the MNGP is lighting up I guess.

boB

[ClassicCrazy]

I did not reload the Voice files that had been loaded with the previous firmware version so don't know if that's an issue. But Chatty Cathy doesn't seem to be as talkative as it was with previous firmware. In general Voice seem to make less announcements with latest firmware.

IIRC you have to hit Enter or something to get the Test Voice to work.  Midnight needs to post the Voice file on the Web page and update the manual as to how Voice is suppose to work if they are going to market this..

I have Chatty Cathy on with firmware version 2186 MNGP and 2193 Classic . It  does all kinds of the sound effects before some announcements - like Star Trek voices, one is a siren, other sounds and voices etc. Never know which one will come up . I think they come when it does a change of state . The quiet time is mostly respected except for when the Classic wakes up in the morning and then it will make a change of state announcement out of the quiet time slot.
For the most part I find the sound effects humorous , but that siren has made me jump a couple times until I realized where it was coming from.
I think there should be a voice setting for plain read offs and another one that is labeled humorous for those who might not want that part to be able to turn them off.
And it would be nice to have a one button mute function on the voice - I have been on the phone a couple times and had to wait till it quit talking when reading off all the items on the screen on the hourly report.

Larry

[David]

Thanks for info about Chatty Cathy.  I'll wait until it is officially supported AND available to download from the regular firmware download page.