Author Topic: Coronavirus update from MidNite Solar INC  (Read 179 times)

FNG

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Coronavirus update from MidNite Solar INC
« on: March 20, 2020, 09:14:31 AM »
Dear Customers,

We want to assure you that we take the health and well-being of our community, customers, and employees very seriously. Like you, we~re closely monitoring the quickly developing effects of the Coronavirus (COVID-19) pandemic.

To help prevent the spread of COVID-19, we will practice social distancing. At this time we have reduced employees in less critical roles and encouraged employees with health or age concerns to not come into work. We also have several employees that have volunteered to work alternative shifts to keep production going without face to face contact.

To further reduce staff in the buildings we have asked all employees that are able, to work from home. This includes purchasing, sales, support, reception, engineering, and order entry.

At this time we are still actively building and shipping products as well as doing warranty repairs. We will continue to operate in this fashion as long as possible but we do anticipate at some point we may be required by the government to shut down production at the Arlington facility temporarily.

Please know that even in the event of a production shutdown we will still be available to assist with support as well as take orders for shipment once normal business resumes. We will continue to ship product as long as there is product available.

We are all in this together. We will continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed.

For more information about COVD-19 and what you can do to keep healthy and safe, visit the Centers for Disease Control at cdc.gov or your local health department website.

Sincerely,

The Midnite Solar Team
360-403-7207

FNG

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Re: Coronavirus update from MidNite Solar INC
« Reply #1 on: March 20, 2020, 09:15:21 AM »
We are wishing everyone the best through these trying times. Remember we are all in this together. Try and help your neighbors and stay safe.

FNG

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Re: Coronavirus update from MidNite Solar INC
« Reply #2 on: March 26, 2020, 11:17:53 AM »
With the reduction in staff due to the Covid-19 Virus we will have a reduced window for phone support. Sales and Support will be available by phone from 8AM to 6PM EST for the time being. Sales@midnitesolar.com and Support@midnitesolar.com will be monitored as always.

We apologize for this inconvenience and hope every one stays safe.

The MidNite Team