A Forum run by Enthusiasts of MidNite Solar

MidNite Solar Monitoring software and hardware => My MidNite online monitoring => Topic started by: BlackwaterPark on January 24, 2015, 12:29:59 PM

Title: registration problems.
Post by: BlackwaterPark on January 24, 2015, 12:29:59 PM
Hi, the registration on mymidnight is not recognizing the info on the 150.  Need clarification on what I'm doing wrong here.  Also,  when I tried to email the problem from that page,  a message telling me my tendered email address is invalid,  which is not true.
Title: Re: registration problems.
Post by: Halfcrazy on January 24, 2015, 03:38:36 PM
What exactly is it telling you when you try? I would suggest Emailing raechel@midnitesolar.com she and Andrew are the keepers of everything My Midnite related
Title: Re: registration problems.
Post by: BlackwaterPark on January 24, 2015, 03:59:58 PM


LoginRegister

Error message "The values you have entered are not a valid MAC/Device ID combination" with the mac address outlined in red.

and at the contact menu,  it states my email in not a valid email address.

Is this a firmware issue,  I wonder.   
Title: Re: registration problems.
Post by: TomW on January 24, 2015, 05:23:28 PM
Awhile back there was an issue with Classics that had a bug where the displayed values were off or mysteriously not in the database. Maybe the Classic you have is from that batch?

Not sure on the email bit.

Shouldn't be too big a deal to get it working if you contact Rachel or Andrew.

Good luck with it.

Tom
Title: Re: registration problems.
Post by: BlackwaterPark on January 24, 2015, 05:39:00 PM
My thanks, gentlemen.  Email sent to Rachael.