Not sure where to post this... I've submitted a ticket 2 different times about my display being scrambled and haven't heard anything about it. Possibly I'm doing something wrong? I can't check on it because I never received a ticket number. Maybe someone knows what might be my problem? My original post on my display being scrambled is here:
http://midniteftp.com/forum/index.php?topic=3862.0 (http://midniteftp.com/forum/index.php?topic=3862.0)
Thanks!
Well ! We'll just have to make sure that somebody gets this !
Or is it because it was the weekend, maybe ?
boB
Quote from: Aftrburnr on February 18, 2018, 12:55:17 PM
Not sure where to post this... I've submitted a ticket 2 different times about my display being scrambled and haven't heard anything about it. Possibly I'm doing something wrong? I can't check on it because I never received a ticket number. Maybe someone knows what might be my problem? My original post on my display being scrambled is here:
http://midniteftp.com/forum/index.php?topic=3862.0 (http://midniteftp.com/forum/index.php?topic=3862.0)
Thanks!
I have done an extensive search using your profile information, and there is no ticket filed.
Please send an email to me directly kylem@midnitesolar.com with an image showing the problem.
I will get you taken care of.
Kyle M
I'd Say we get Mr Kyle a Tee shirt with a Huge S and a lighting bolt through the S !!
How close is your Telephone booth ?
Ahh Stardate 2018/02/19 Cellphone booth !!
;)
VT
@KyleM Thanks for looking into this. I will get a pic and send you an e-mail as requested.
Thanks again!
Quote from: CDN-VT on February 19, 2018, 09:06:08 PM
I'd Say we get Mr Kyle a Tee shirt with a Huge S and a lighting bolt through the S !!
How close is your Telephone booth ?
Ahh Stardate 2018/02/19 Cellphone booth !!
;)
VT
Not too sure that would go with his Kilt...
;)
Quote from: Aftrburnr on February 20, 2018, 08:51:17 PM
@KyleM Thanks for looking into this. I will get a pic and send you an e-mail as requested.
Thanks again!
No email yet did the problem clear up?
Kyle
No sir. It won't ever clear up. I'd say the liquid crystal inside the display had a small fracture and leaked :'( I've just been busier than a beehive this past couple weeks. I'll e-mail you in a day or 2.
The thing I'd like to know though is why after 2 separate submissions, I didn't hear anything. Maybe I did something wrong or it just didn't go through?
Thanks!
Some pop up blockers wreak havoc on our ticketing system. That might have been the issue.
Feel free to email me at kylem@midnitesolar.com or email support@midnitesolar.com in the future if you have any problems with the ticket system.
Kyle M
Ok, that might explain it then as I'm using FireFox and pop-up blocking. If I have to submit another ticket, I'll figure a different way to submit.
E-mail and pics of the problem sent to you, finally! :)
Thanks!
YIKES!!! Yes there might be a problem ;)
Long email coming your way
-Kyle