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Charge Controllers and Clippers => The "Classic" charge controller => Topic started by: bbbuddy on September 24, 2012, 02:29:45 PM

Title: MNGP
Post by: bbbuddy on September 24, 2012, 02:29:45 PM
Everything has been going swimmingly since getting the replacement MNGP, except for a few minor things. I tried calling tech support but had to leave a message, so posting here...

Today is the first day I turned off my inverter for a while because it is cloudy, and wanted to save battery power while off doing chores.  When I came back in, I noticed that the MNGP is reporting fewer watts in than my Trimetric.  Would not have noticed this with the inverter on...and even with the inverter off, the MNGP should show at least 10 watts more in than the Trimetric, because our background 12 volt use is right around 10-11 watts...always.

The log data from yesterday is blank.

The log graph has always had a line at the bottom, then random dots on the right 1/4 of the screen, then a short line at the top right.  It has never "looked like the picture" in the manual ie; the line at the top...it also is always just a straight line, no "up and down squiggles"...

so, wondered about these random things.
Title: Re: MNGP
Post by: boB on September 24, 2012, 10:08:27 PM

What were you displaying in the graph ?  Power in watts ?  voltage ?  etc...

The power display is logarithmic to help show a wider range of values.
It may need higher watts in order to fill the display with those squiggly
line looks...  Also, it will auto-range to help keep everything inside the top and
bottom bounds of the display.  If there are very high power points (or voltage or
whatever) from some other logging time keeping you from looking at a smaller
amount of power or voltage, you can try to move those large values off screen
but panning left (or right)....  Hold down the soft-left key and tap the left (or right)
key to move the display over 1/3 of a screen at at time.

That may not be your problem here but just in case...

boB
Title: Re: MNGP
Post by: bbbuddy on October 03, 2012, 11:10:39 AM
I now have 2 days that no data was logged. 

9/22 shows:                              9/29 shows:

Hi Power   0                              0
Float        0                              0
KW Hours 0                              0
Hi Vbatt   24.1                          24.4
Hi Vpv     5.8                            6.9
Hi Fet t   23.2                           19.1


Also I tried to call tech (had to leave a message) because the MNGP is stuck in EQ this morning.  I EQ'd yesterday (set it for auto EQ 1 hour but after I reached float it never started to EQ so I started it manually, and it did go off after 1 hour.) 
Now this morning it has started in EQ even though it shows EQ was in manual and stopped.  Can't figure out how to get it to bulk...

Oh, and when scrolling through the log data, for example reading hi power, the display often keeps the same data showing for the next day, like showing Hi power at 1821w on day 5, same for day six, but if I go back to day 5 then forward to day 6 it will show a different number, like 1782w.  It does this for all the data, it does this a LOT.  So reading the old data means going forward, forward, forward, back, forward, forward, back, etc,etc.  Doesn't matter what speed I press the buttons.


added, well I got ahold of Mike, he's going to have someone call me back...

But I'm curious if anyone else out there is having these same anomalies.
Title: Re: MNGP
Post by: Vic on October 03, 2012, 01:31:40 PM
Hi bbbuddy,

You should be able to Force Bulk by going to the Tweaks menu,  press Enter.  Then  press the right soft key,  and (IIRC)  the second to last option on the line is "Bulk".  Scroll over to Bulk,  and press the up arrow key.  This should force bulk.   You should also be able to terminate EQ by going to the Charge menu,  scroll to EQ,  press Enter,  and press the down arrow key.

Even with the current 6/29 FW,  I've seen  the status "EQ Done"  toggling twix the current charge stage (toggling with Float for ex),  eventhough an EQ has not been done for some days.  This appears to occur when EQ is manually terminated before the EQ Timer has timed-out.

Have you updated to the lates Classic FW?  This might be a good idea if you have not.

And,  when Updating the FW,  if you have not followed the process that is noted beginning with Post #9 in this thread,  you might want to update the FW again using the info here:
http://midnitesolar.com/smf_forum/index.php?topic=720.0

Did not look,  but this might be old news to you.  I cannot speak to the Log concerns.  An App might make reviewing Logs a lot easier -- I've not done that yet.  Good Luck,  Vic
Title: Re: MNGP
Post by: bbbuddy on October 03, 2012, 01:42:37 PM
Hi Vic,
I've reported the problems to Ryan, he said he's seen one of them and will try to recreate the other two so as to be fixed in the next FM update.  My Classic came with the latest updates.

I manually started EQ yesterday but it ended on it's own and went back to float.  Then it was EQing this morning EVEN THOUGH it read manual and EQ stopped...yes, we got it into bulk using the tweaks menu.
Title: Re: MNGP
Post by: Vic on October 03, 2012, 02:02:03 PM
Hi bbb..

Well,  I am a bit paranoid.

Do not do automatic EQs,  so set EQ to Manual,  AND,  set EQ time to 00:00 just in case it wants to do one anyway.

OK on the FW.  Good Luck,  Vic
Title: Re: MNGP
Post by: boB on October 03, 2012, 02:47:01 PM
Quote from: bbbuddy on October 03, 2012, 01:42:37 PM
Hi Vic,
I've reported the problems to Ryan, he said he's seen one of them and will try to recreate the other two so as to be fixed in the next FM update.  My Classic came with the latest updates.

I manually started EQ yesterday but it ended on it's own and went back to float.  Then it was EQing this morning EVEN THOUGH it read manual and EQ stopped...yes, we got it into bulk using the tweaks menu.


Looking into this right now, bbuddy.

Thank you for the report !

boB


Title: Re: MNGP
Post by: bbbuddy on October 08, 2012, 11:27:22 AM
no data logged yesterday....
Title: Re: MNGP
Post by: Halfcrazy on October 08, 2012, 01:50:13 PM
Well we have found this here a couple times. Both times though if I go to the MNGP and go to the Daily Logs I see 2 separate entry's for that day one with the right values and one with 0's Are you seeing this as well?

Title: Re: MNGP
Post by: bbbuddy on October 08, 2012, 06:15:44 PM
Actually it was no data logged 2 days ago not yesterday, so that makes it 3 Saturdays in a row.
9/22, 9/29, 10/6

I also have a bug where the data often doesn't change from one day to the next without backtracking.

I have not experienced it logging the same day twice, one with and one without data like you said...
Title: Re: MNGP
Post by: bbbuddy on October 18, 2012, 03:17:34 PM
No data logged on 10/16....
Title: Re: MNGP
Post by: boB on October 18, 2012, 03:24:46 PM
Quote from: bbbuddy on October 18, 2012, 03:17:34 PM
No data logged on 10/16....

So, are you saying that there is an entry (even if 0) for 10/15 and 10/17  but not for 10/16 ???

boB
Title: Re: MNGP
Post by: bbbuddy on October 18, 2012, 11:36:24 PM
No, I'm saying the actual data is not being logged, as in my post #2 in this thread:

9/22 shows:                              9/29 shows:

Hi Power   0                              0
Float        0                              0
KW Hours 0                              0
Hi Vbatt   24.1                          24.4
Hi Vpv     5.8                            6.9
Hi Fet t   23.2                           19.1

this makes the 4th day missed in the past 5 weeks
Title: Re: MNGP
Post by: boB on October 19, 2012, 01:10:34 AM
Quote from: bbbuddy on October 18, 2012, 11:36:24 PM
No, I'm saying the actual data is not being logged, as in my post #2 in this thread:

9/22 shows:                              9/29 shows:

Hi Power   0                              0
Float        0                              0
KW Hours 0                              0
Hi Vbatt   24.1                          24.4
Hi Vpv     5.8                            6.9
Hi Fet t   23.2                           19.1

this makes the 4th day missed in the past 5 weeks


Are you reading this info on the Local app or on the MNGP ???

Also, did we get the software revision/date for the MNGP and the Classic ??

You might just need a new Classic  but these 2 questions we should have the
answers to.  Actually, it looks like you might be reading it off the MNGP since I
saw about buttons and the speed at which you pressed them.

Also, was the EQ problem you reported started and stopped with the Local App on
a PC/Laptop or the MNGP remote ??

boB
Title: Re: MNGP
Post by: bbbuddy on October 20, 2012, 11:49:26 PM
Everything is being done from the MNGP as I do not have any way to hook up ethernet at this time.  The only bridge I have is USB...

MNGP is: 8/7/2012
Classic is: 6/29/2012
Title: Re: MNGP
Post by: bbbuddy on November 05, 2012, 11:53:04 AM
Data not logged on 11/1/2012....
Title: Re: MNGP
Post by: boB on November 05, 2012, 05:49:15 PM
Quote from: bbbuddy on November 05, 2012, 11:53:04 AM
Data not logged on 11/1/2012....


And no entry for 11/1/2012 as well ???  Not even 0 kW-hours ??

boB
Title: Re: MNGP
Post by: bbbuddy on November 05, 2012, 11:18:01 PM
boB, the entry for the date is there, but as before, the DATA for the day is not logged...unless you want to believe that each of these days the Classic made 0 KWH, 0 high power, 0 float, etc... ;)

When this happens, during the day the MNGP readout looks exactly the same as any other day, ie, it's acting perfectly normal, shows the watts in etc.  But then at night the day's DATA is not saved.......and of course this doesn't show up until you check the LOG data.
Title: Re: MNGP
Post by: Lya72 on November 06, 2012, 12:29:45 AM
Hi,

Two questions to bbbuddy :

- Do you watch the Logs menu of the current day before Midnight ?

- Do you stop your Classic each day, before Midnight ?


These questions because the Classic write the day's datas in the Logs at Midnight, not before!!
And if you stop your Classic before, for any reason, these datas aren't written in memory.


Hoping that this can  help you,

Yann
Title: Re: MNGP
Post by: bbbuddy on November 06, 2012, 10:39:43 AM
My Classic is never stopped, what would be the point? 

And I look at the Log during the day, to see the previous days....
Title: Re: MNGP
Post by: Lya72 on November 07, 2012, 12:45:02 AM
In my Classic Logs, when there are days without datas, it's  the days where i was obliged to reboot or stop the Classic before Midnight (Firmare upgrade, or wire changes...).

Bob gave a workaround with the Tweaks menu, but this solution creates two records for the same day, with one full of zero values.

That's all that I watched.


Yann
Title: Re: MNGP
Post by: bbbuddy on November 09, 2012, 02:03:23 PM
and 11/8/12 no data logged....

thus far since 9/9/12 the data has not logged 6 times,   9/22, 9/29, 10/6, 10/16, 11/1, 11/8

These days all show as 0 high power, 0 kwh, 0 float hours, and these days are otherwise perfectly normal, ie I have not touched the system in any way to change things...these days are just like other days where the data HAS logged...
Title: Re: MNGP
Post by: bbbuddy on November 10, 2012, 02:13:53 PM
Checked the logs this morning, and remarkably, and for the first time, I now see TWO logs for each of the missing data days, except for one day which still shows no data.

So the MNGP and Classic apparently HAD logged and kept the data, but was refusing to show it for those days, and NOW shows two separate days for 5 of the 6 days.  So while scrolling through the days it will show these days twice, once with zero data, and once with full data....this is new, I never saw it do this before.  Wonder what made it decide to post the data. 

Oh the only thing different this morning was that the MNGP had changed screens all by itself in the night for the first time ever, and was showing the empty "setup" screen.  My husband has never touched it, and I had no reason to....
Title: Re: MNGP
Post by: boB on November 11, 2012, 04:33:34 AM
Quote from: bbbuddy on November 10, 2012, 02:13:53 PM
Checked the logs this morning, and remarkably, and for the first time, I now see TWO logs for each of the missing data days, except for one day which still shows no data.

So the MNGP and Classic apparently HAD logged and kept the data, but was refusing to show it for those days, and NOW shows two separate days for 5 of the 6 days.  So while scrolling through the days it will show these days twice, once with zero data, and once with full data....this is new, I never saw it do this before.  Wonder what made it decide to post the data. 

Oh the only thing different this morning was that the MNGP had changed screens all by itself in the night for the first time ever, and was showing the empty "setup" screen.  My husband has never touched it, and I had no reason to....


OK, this is more what I might expect from what I have heard some other classics do...   Give one good data point followed
by another one with zero data...  Like it did two data logs in a row.  The first one would log the data for the day and then
clear the days' statistics to zero getting ready for the next day.   Then, the second bogus data log would of course log
zero high-watts and kW-Hours etc. but battery voltage is always there so that would be about the only log with data
showing other than zero.  My question is, exactly how long after the first good data point is the second bogus
data point being logged ??   One second ?  This is what I have to figure out.


What was the setup screen that was empty ??

boB
Title: Re: MNGP
Post by: bbbuddy on November 11, 2012, 01:19:47 PM
Setup screen - 4th screen when pushing the status button - says setup in lower left corner, while two lines slowly scroll across screen from left to right...the screen right before the firmware info.  I'm not going to entirely rule out that one of us pushed the status screen to there and left it, but neither of us remember doing so, and there would be no point to doing so.

QuoteMy question is, exactly how long after the first good data point is the second bogus
data point being logged ??

Well, yesterday 5 out of the six days this has happened had two separate days logged, with one empty.  Today all 6 do...so it is posted several DAYS, not seconds later.  The last day was the 8th, and it NOW has two days showing.  The "total days logged" readout is 6 days higher than actual days.
Title: Re: MNGP
Post by: boB on November 11, 2012, 09:22:09 PM
Quote from: bbbuddy on November 11, 2012, 01:19:47 PM

QuoteMy question is, exactly how long after the first good data point is the second bogus
data point being logged ??

Well, yesterday 5 out of the six days this has happened had two separate days logged, with one empty.  Today all 6 do...so it is posted several DAYS, not seconds later.  The last day was the 8th, and it NOW has two days showing.  The "total days logged" readout is 6 days higher than actual days.

OK, so can you read off the time stamp that the day (2 of the same days appear) that is reading 0 kW-hours ??   It may also be 23:59 as it
does not show seconds, just hour:minutes

If you are seeing one log value with the correct kW-Hours (etc...) and one with 0 kW-Hours (etc...)  then it must be happening right after
the first values are logged as those non-zero values are cleared to zero right after they are logged.  I am assuming it is within a second or
two or maybe within the same second as the non-zero logged values are stored.

boB

Title: Re: MNGP
Post by: bbbuddy on November 12, 2012, 11:05:28 AM
OK, I checked the last two dates, 11/01, and 11/08, and they both show 23:59, one with logged values and one without.  The total days logged changes, it does count those days twice.





Title: Re: MNGP
Post by: boB on November 12, 2012, 03:55:12 PM
Quote from: bbbuddy on November 12, 2012, 11:05:28 AM
OK, I checked the last two dates, 11/01, and 11/08, and they both show 23:59, one with logged values and one without.  The total days logged changes, it does count those days twice.


Great !  This means that you are seeing what I thought you should be seeing.

This helps a lot.

Thanks !
boB