A Forum run by Enthusiasts of MidNite Solar

Charge Controllers and Clippers => The "Classic" charge controller => Topic started by: mahendra on May 04, 2014, 03:07:04 PM

Title: classic will not update
Post by: mahendra on May 04, 2014, 03:07:04 PM
i tried updating my classic 150 to the newest firmware today,however when i do so it it does  not initiate.It just start up without the updating.
Title: Re: classic will not update
Post by: TomW on May 04, 2014, 04:10:41 PM
I have had 2 do this. both with serial numbers above 13000.

Just curious if yours is in this S/N range?

I have tried a lot of things on mine but it simply boots right past the update attempt.

Tom
Title: Re: classic will not update
Post by: mahendra on May 04, 2014, 04:24:00 PM
same here .Mine is  clo4157
Title: Re: classic will not update
Post by: mike90045 on May 06, 2014, 11:52:44 PM
Me three.  Just spent the last hour in the battery shed, loading the drivers and tuning win 8.1 to load FW.  No joy.
current FW is Classic  1370  & 1122.  Of course, I left my notes with the sn 1/4 mile away in the battery shed.
update - plugged hi-gain wi-fi ant, and found the local app working, which had my SN  CL08946  in it

1) printed out the 13 page step by step for windows.
2) when connecting the supplied USB cable to the PC (laptop, running on batteries) no USB device was recognized.
3) continued anyway, reset security, loaded drivers, changed com port to 8 .   In the middle of step 28 (power up and start loading) nothing happens after the 2 black boxes pop up.  Eventually one scrolls a message Comm 8 in use or does not exist.  Then all boxes close back to the main updater screen.

Also, since commissioning, the Classic 200, even though I pulled the battery cardboard out, the clock does not retain it's time when powered off and back on [Set TimeDate].   Is it safe to change the coin battery with the system powered up (with wood toothpicks) or shut it all off completely ?

And, the Midnight solar status monitor panel (win pc /air) does not see the classic anymore !!  The front panel of the classic thinks it's all OK, i won't know till the sun comes up and i hike over in the AM

Title: Re: classic will not update
Post by: boB on May 07, 2014, 01:15:12 AM

On that clock battery, yes you can replace it with the thing turned on with a toothpick or whatever.

Sometimes what happens is that the prongs that connect to the top of the battery need to be pressed down
before the battery is put back in to make a better connection.

A new battery (1216) will measure about 3.0 volts.

As for updating, windows 8.0 worked every single time and 8.1 changed something and usually works but
as you've found, can not work.

Try this...  Instead of pressing the UPDATE CLASSIC xxx on the PC and then turning on the Classic power,
do sort of the reverse...

Turn on the Classic and then in about 1 second, press the button on the computer.  I have seen this work
before.  Might be worth a try.  Better try it a few times and see if it helps.
Title: Re: classic will not update
Post by: mahendra on May 07, 2014, 07:06:12 PM
Tried what you recommended boB but i might be doing this wrong. All i get is "com8 is in use or does not exist"
Title: Re: classic will not update
Post by: mahendra on May 07, 2014, 07:11:32 PM
I should also mention i tried this with two different pc and on both my classics but the same result -Classics races pass boot up and does not update.
Title: Re: classic will not update
Post by: boB on May 07, 2014, 07:29:27 PM

I would say to call our support line and talk with Ryan or Raechel.

360-403-7207  and then press 2 for support.
Title: Re: classic will not update
Post by: Halfcrazy on May 07, 2014, 08:13:30 PM
Comm8 in use is a windows error. Something else is using that port or Windows "Thinks" it is. I know Mike has helped people move to another com port. I would go in the device manager and check the rest of the stuff on com category and see if something else is on com8
Title: Re: classic will not update
Post by: mahendra on May 07, 2014, 09:06:28 PM
ok thanks guys
Title: Re: classic will not update
Post by: mike90045 on May 07, 2014, 10:49:41 PM
This is all on hold for a month, have to fly back east to deal with parental living situation. i spent the day watering batteries (just took 15 gallons for them all) and weed whacking for fire abatement.
Title: Re: classic will not update
Post by: boB on May 08, 2014, 01:58:14 AM

Yes, I suppose you should try to get past the com 8 busy thing...

You can choose pretty much any port.  What you have to do to change
the updater is to find the proper batch file (like, classic150upALL.bat)
right click the file name and pick edit.  Or just open the file with
any text editor.  Change the last part of the line to whatever
com port you chose to use.
Title: Re: classic will not update
Post by: mahendra on May 08, 2014, 03:43:13 PM
ok because changing com port is fairly simple but with regards to the updater that a different situation.
Title: Re: classic will not update
Post by: mahendra on May 16, 2014, 05:12:34 AM
ok i have experimented with the port settings after trying to use three different pc to install latest firmware on a classic 150 and classic lite 200 but i seem to have the same problem .
all three pc (on running on vista, one on windows 7 and one on widows 8)
All the pc's display the same error- Comm 8 in use or does not exist and with port settings it says drivers are corrupt or missing.
Now i am thinking  this isn't coincidence is there a software issue  with new firmware or is my classics faulty.
Title: Re: classic will not update
Post by: Halfcrazy on May 16, 2014, 05:30:34 AM
Well com8 in use is usually do to windows seeing something else like a usb keyboard or something using that port (or has used that report windows will remember this forever)

I would suggest calling in 360-403-7207 and push 5 and ask for Mike he can help you through this.

Ryan
Title: Re: classic will not update
Post by: SolarMusher on May 16, 2014, 07:25:39 AM
Quote from: mahendra on May 16, 2014, 05:12:34 AM
ok i have experimented with the port settings after trying to use three different pc to install latest firmware on a classic 150 and classic lite 200 but i seem to have the same problem .
all three pc (on running on vista, one on windows 7 and one on widows 8)
All the pc's display the same error- Comm 8 in use or does not exist and with port settings it says drivers are corrupt or missing.
Now i am thinking  this isn't coincidence is there a software issue  with new firmware or is my classics faulty.
Hi Mahendra,
I've updated last monday on Win7 and same problem, I needed to make it 5 or 6 times quickly with different USB ports, at the end (10mn) it started to download without comm8 error. Usually on mine, it just need two times.
Good luck,
Erik
Title: Re: classic will not update
Post by: mahendra on May 16, 2014, 05:03:17 PM
i know but i have been trying for weeks now to be exact since the firmware was released, because i finally got my whizbang and other stuff set up completely and i am trying to get optimum settings for my batteries.Would have to make that  call
Title: Re: classic will not update
Post by: mahendra on May 16, 2014, 06:27:14 PM
Made that call and finally upgraded both classics thanks MIdnite!!!
Title: Re: classic will not update
Post by: Halfcrazy on May 16, 2014, 08:14:38 PM
Can you give us a brief description if what Mike had you do to make it work as it may help others.
Title: Re: classic will not update
Post by: mahendra on May 17, 2014, 08:16:39 AM
sure
first step is to plug your usb cable into your pc with the classic  on
next to go into device manager :control panel - hardware- device manager (may vary depending on windows version)
click on comm/ports
click on port that shows up i.e the classic
right click on the selected comm port
click on properties
click on advance
click down arrow on comm port and select 8

that was it .i guess what has to be done is to reset the port even though it was set for comm 8
I should also mention that i had edited in one my classics port settings to comm 4 but fortunately that did not affect anything port just reset  when usb was pluged in
Title: Re: classic will not update
Post by: leeelson on May 17, 2014, 10:19:37 PM
Here's another data point. I have the same problem and am using Linux (Ubuntu). I get the message:

could not open port /dev/ttyACM0: [Errno 16] Device or resource busy: '/dev/ttyACM0'

I know I have the correct device because I can see it in my device list

Title: Re: classic will not update
Post by: TomW on May 18, 2014, 02:01:59 AM
Quote from: leeelson on May 17, 2014, 10:19:37 PM
Here's another data point. I have the same problem and am using Linux (Ubuntu). I get the message:

could not open port /dev/ttyACM0: [Errno 16] Device or resource busy: '/dev/ttyACM0'

I know I have the correct device because I can see it in my device list

Check this post I just made on this in another thread:

http://midniteforum.com/index.php?topic=1814.msg17088#msg17088 (http://midniteforum.com/index.php?topic=1814.msg17088#msg17088)

Might help.

Tom
Title: Re: classic will not update
Post by: Westbranch on May 18, 2014, 07:38:49 PM
 I Just updated the FW on 2 Classics this weekend! Hurrah.... Had a bit of trouble with #2, so:

TIP1:  always use the same USB 'hole' or the Update may not even start...

I have 3 USB connections on my Netbook. Only the one I successfully used for Updating Classic #1 would 'see' the connection to Classic #2 when I changed the connection.  I tried the other 2, because of physical orientation, but nada...   

Tip2:  allow a good amount of time for your PC and Classic to FINALLY  communicate sometimes it takes several minutes to do so...
Title: Re: classic will not update
Post by: boB on May 18, 2014, 08:41:27 PM
Quote from: Westbranch on May 18, 2014, 07:38:49 PM
I Just updated the FW on 2 Classics this weekend! Hurrah.... Had a bit of trouble with #2, so:

TIP1:  always use the same USB 'hole' or the Update may not even start...

I have 3 USB connections on my Netbook. Only the one I successfully used for Updating Classic #1 would 'see' the connection to Classic #2 when I changed the connection.  I tried the other 2, because of physical orientation, but nada...   

Tip2:  allow a good amount of time for your PC and Classic to FINALLY  communicate sometimes it takes several minutes to do so...


Thanks for the info, WB !

Sorry it was such a hassle though.  I have been looking into this somewhat when I
have time and there may be a fix in the future.  It seems to be timing issue
between when the port comes alive on the PC and the time the update actually
starts.  Usually, that is.

There do appear to be a few Classics that just don't want to update but I have
seen the original windows 8.0 update anything and everything we though
couldn't be updated.  THEN, they came out with an update to 8.1 and
the goodness all went away for some reason.
Title: Re: classic will not update
Post by: dgd on May 18, 2014, 08:57:16 PM
boB,

the drag and drop firmware update for the KID is just so easy to use, Mario has done a superb job with it.
Is there any chance that the Classic firmware update could be the same?
I seem to remember some time ago that Classic firmware update over ethernet was a possibility.

dgd
Title: Re: classic will not update
Post by: boB on May 18, 2014, 10:02:00 PM
Quote from: dgd on May 18, 2014, 08:57:16 PM
boB,

the drag and drop firmware update for the KID is just so easy to use, Mario has done a superb job with it.
Is there any chance that the Classic firmware update could be the same?
I seem to remember some time ago that Classic firmware update over ethernet was a possibility.

dgd


Yeah the drag and drop method is really the way to go.

The Classic bootloader was done a long time ago.  I think we are looking into
making the Classic be able to do that.  At least we were.

Ethernet used to work to update the Classic itself but not the MNGP.  Not sure
even if it still works with the code that is in there now.

We'll see about the D & D thing.
Title: Re: classic will not update
Post by: Resthome on May 18, 2014, 10:51:03 PM
Quote from: boB on May 18, 2014, 10:02:00 PM
Quote from: dgd on May 18, 2014, 08:57:16 PM
boB,

the drag and drop firmware update for the KID is just so easy to use, Mario has done a superb job with it.
Is there any chance that the Classic firmware update could be the same?
I seem to remember some time ago that Classic firmware update over ethernet was a possibility.

dgd




Yeah the drag and drop method is really the way to go.

The Classic bootloader was done a long time ago.  I think we are looking into
making the Classic be able to do that.  At least we were.

Ethernet used to work to update the Classic itself but not the MNGP.  Not sure
even if it still works with the code that is in there now.

We'll see about the D & D thing.

+1 for D & D
Title: Re: classic will not update
Post by: leeelson on May 19, 2014, 04:02:54 PM
Quote from: mahendra on May 17, 2014, 08:16:39 AM
sure
first step is to plug your usb cable into your pc with the classic  on
next to go into device manager :control panel - hardware- device manager (may vary depending on windows version)
click on comm/ports
click on port that shows up i.e the classic
right click on the selected comm port
click on properties
click on advance
click down arrow on comm port and select 8

that was it .i guess what has to be done is to reset the port even though it was set for comm 8
I should also mention that i had edited in one my classics port settings to comm 4 but fortunately that did not affect anything port just reset  when usb was pluged in
With Windows 8.1, there is nothing under comm/ports but under "other devices" I see: BootLoader Version 1.6. Unfortunately, the port is not configurable. I get the comm 8 not available errors.
Title: Re: classic will not update
Post by: Resthome on May 19, 2014, 04:29:20 PM
Quote from: leeelson on May 19, 2014, 04:02:54 PM

With Windows 8.1, there is nothing under comm/ports but under "other devices" I see: BootLoader Version 1.6. Unfortunately, the port is not configurable. I get the comm 8 not available errors.

Looks like you have not finished installing the driver. See Step 17 in the instructions.

http://www.midnitesolar.com/firmware/Win8_firmware_update.pdf (http://www.midnitesolar.com/firmware/Win8_firmware_update.pdf)
Title: Re: classic will not update
Post by: Westbranch on May 19, 2014, 04:38:23 PM
you are getting closer...

Seems to me you can double click on the name and it installs the driver.

hth
Title: Re: classic will not update
Post by: leeelson on May 19, 2014, 04:50:24 PM
Quote from: Resthome on May 19, 2014, 04:29:20 PM
Quote from: leeelson on May 19, 2014, 04:02:54 PM

With Windows 8.1, there is nothing under comm/ports but under "other devices" I see: BootLoader Version 1.6. Unfortunately, the port is not configurable. I get the comm 8 not available errors.

Looks like you have not finished installing the driver. See Step 17 in the instructions.

http://www.midnitesolar.com/firmware/Win8_firmware_update.pdf (http://www.midnitesolar.com/firmware/Win8_firmware_update.pdf)

The software driver installation fails with a message about "...the third party inf does not contain digital signature information..."
Title: Re: classic will not update
Post by: TomW on May 19, 2014, 05:08:23 PM
And, here, I thought computers were supposed to make things easier?

:o
:'(
Title: Re: classic will not update
Post by: Westbranch on May 19, 2014, 05:24:33 PM


The software driver installation fails with a message about "...the third party inf does not contain digital signature information..."
[/quote]

there should be an option to accept or search for "...." at  least there is in XP
Title: Re: classic will not update
Post by: boB on May 19, 2014, 05:53:10 PM

Yes, there is a way and instructions on how to install drivers for Windows 8.0 or 8.1

It's a hassle but can be done.  Microsoft has made it extremely hard for normal Joes
to install software unless you give them more money for signed drivers.  We are looking
into this but for now, will have to go through the motions of preparing win 8 for third
party drivers.  Actually, they are Microsoft's drivers but the silly text file is what they
want you to have signed.
Title: Re: classic will not update
Post by: Westbranch on May 19, 2014, 06:49:10 PM
Man o man,  and I thought they did such a  :o "good" job  >:( >:( of buggering up XP  :) by going to Wdoze7...  W8 must be a real bear...
Title: Re: classic will not update
Post by: Resthome on May 19, 2014, 07:06:47 PM
Quote from: leeelson on May 19, 2014, 04:50:24 PM
Quote from: Resthome on May 19, 2014, 04:29:20 PM
Quote from: leeelson on May 19, 2014, 04:02:54 PM

With Windows 8.1, there is nothing under comm/ports but under "other devices" I see: BootLoader Version 1.6. Unfortunately, the port is not configurable. I get the comm 8 not available errors.

Looks like you have not finished installing the driver. See Step 17 in the instructions.

http://www.midnitesolar.com/firmware/Win8_firmware_update.pdf (http://www.midnitesolar.com/firmware/Win8_firmware_update.pdf)


The software driver installation fails with a message about "...the third party inf does not contain digital signature information..."

Go back and complete Step 12 and Step 13. It just might be a good idea to review the instructions from the begin and see how you make out.
Title: Re: classic will not update
Post by: Westbranch on May 19, 2014, 08:22:17 PM
John, I am thinking he should do a complete uninstall and download a new version of  the complete file, like I ended up doing.
Title: Re: classic will not update
Post by: Resthome on May 19, 2014, 11:03:24 PM
Quote from: Westbranch on May 19, 2014, 08:22:17 PM
John, I am thinking he should do a complete uninstall and download a new version of  the complete file, like I ended up doing.

Probably a good idea as my pass experience of not following the instructions in sequence can cause some problems. When in doubt starting over at Step 1 it can't hurt.
Title: Re: classic will not update
Post by: leeelson on May 20, 2014, 01:32:14 PM
Quote from: Resthome on May 19, 2014, 07:06:47 PM
Go back and complete Step 12 and Step 13. It just might be a good idea to review the instructions from the begin and see how you make out.
That is a good idea. I had not been using those instructions from the beginning. The instructions are very good and complete. Not only was I able to install the firmware, but I learned how to thwart Microsoft.

Thanks for all the help.
Title: Re: classic will not update
Post by: mahendra on May 20, 2014, 07:17:54 PM
oh yes .the windows 8 problem is very real .i think windows 8 is crap.Microsoft keeps pushing consumers to have to use its os.Also provide miserable after market support -useless.
Title: Re: classic will not update
Post by: mahendra on May 20, 2014, 07:19:15 PM
sorry i didnt mention it earlier forgot sorry
Title: Re: classic will not update
Post by: mike90045 on June 14, 2014, 11:56:38 PM
I gave up.  I borrowed a friends XP laptop and a known good USB cable.   Graphic panel and charger updated first try on each.  Phoooey on Win 8.n