CLASSIC LITE AND MYMIDNITE WIN7 AND WIN XP

[GHOSTNH]

new to the forum ..about a week ago I registered for my midnite  . windows 7 allowed me to see the add controller to start data collection with no data ( was told to upgrade to 1401) windowxp just show a black blank page with view and edit ..

today I upgraded to 1401 and I still get the same results web enable is turned on  xp still show just the black blank page with edit and view and no controller windows 7 show the controller but no data  so what am I doing wrong??

[Westbranch]

have you loaded the latest version of Adobe AIR?

[atop8918]

Hi, GhostNH,

When you say WinXP, which browser are you using? Is it Internet Explorer? Can you check which version it is? Should be under Help->About. I think you might have trouble with MyMidNite for versions of Internet Explorer under version 9. I will have to put a warning on the page about this.

As for the data feed, are you able to access the Classic on your local network using the Local Application? Are you running behind a firewall?

Is the Classic running in DHCP mode or Static? In either case you may want to check the settings for D1 and D2 under the NET menu. If you are having trouble with your Classic accessing MyMidNite you may have to manually setup your DNS address by setting the network to STATIC and then using the DNS entry from your PC. This can be found under Control Panel->Network (and sharing center for 7)-<your primary network adapter here)->Right click + Status ->Details.

Thanks!
-Andrew

[atop8918]

Actually it looks like it works ok back to Internet Explorer version 8 which was what I was designing for. Version 7 or less won't render correctly due to incompatible libraries. You may have to upgrade your Windows XP version of Internet Exploder or use the latest FireFox or Chrome, or Opera for that matter!

Thanks,
-Andrew

[GHOSTNH]

win7 is ie10 win xp is ie 8
local app works using in house network
app work over internet as well
static ip
classic lite ( no control panel)

[atop8918]

Huh, my version of exploder seems to render correctly, mind you this is on Win 7 so maybe there is something weird going on with XP.

What are your Static Settings for the Classic? Are D1 and D2 set to the correct DNS values? Is the GW set correctly to your Internet router address?

Thanks,
-A

[GHOSTNH]

ip is set to 192.168.1.223 port 502
dns 1 is 75.75.75.75 dns 2 is set to 75.75.75.0.0 ( tried twice to reset it to the router dns of 75.75.75.76.76) keeps reseting
do not know what you mean by GW

[GHOSTNH]

error I made  dns 2 75.75.0.0 tried to reset to 75.75.76.76 twice it just went back to .0.0 gw is set to 192.168.1.1 

[atop8918]

Aha. I think the problem might be that you need to set the MNLP to "custom" mode in this case. There seems to be a problem where the DNS gets clobbered when in Static IP mode. Try setting the MNLP to "custom" mode, reset the unit and then reconfigure the Network settings using the Application. This bug seems to affect some Lite Units.

[GHOSTNH]

ok set to dhcp mode router picked 192.168.1.21 as ip port 502  reset unit  can not change ip dns subnet or gw in app networksettings

[atop8918]

Do the DNS and gateway address look correct now? You may end up having to remove the MNLP entirely and just use the Local App to configure the unit.

[GHOSTNH]

gw is what it was set to before going to dhcp ( 192.168.1.1) dns 1 is the same 75.75.75.75 dns 2 is the same 75.75.0.0. again this is a lite it has no panel (mnlp)

[atop8918]

Hi, GhostNH,
Sorry, I'm using the catalog names, then MNLP is the Lite's display where the MNGP is the Graphics display.

Have you reset the Classic since changing the DHCP option? You might want to try that to see if it resolves correctly.

One other thing to try is to open a console window on Windows:
on XP:
Start->Run->cmd.exe
on win7:
Start->Search programs and files->cmd.exe

Then type:
nslookup mymidnite.com

You should see something like:

Server:  UnKnown
Address:  75.75.75.75

Non-authoritative answer:
Name:    mymidnite.com
Address:  98.129.247.45

If not then there may be something amiss with some network settings. In most cases the Classic dials in fine right out of the box although on some networks it seems it gets wacked out.

Sorry for the troubles!
-A

[TomW]

In most cases the Classic dials in fine right out of the box although on some networks it seems it gets wacked out.

Sorry for the troubles!
-A

Andrew;

Did you guys ever figure out if specific routers / switches were causing troubles?

I tried a couple different routers but it "seemed" it was fixed by one of your updates?

Tom

[GHOSTNH]

here is what I get


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\hp>nslookup mymidnite.com
Server:  cdns01.comcast.net
Address:  75.75.75.75

Non-authoritative answer:
Name:    mymidnite.com
Address:  98.129.247.45


C:\Users\hp>