Error #2002

[mtdoc]

Paul & dgd, would this be a good use for a PVN, private virtual network,installation?
or is there something better now, used it 8 - 10 years ago for remote access to another cpu...

I think you mean VPN.   That might work - it would require a local computer connected to the router that the classic is connected too.  However a VPN in that situation might be overkill since security (the main advantage of a VPN) is likely not an issue (is your classic data Top Secret!).   A simpler solution with a local computer left connected  is to use one of the many free VNC applications (UltraVNC or TightVNC for Windows or Chicken of the VNC for MacOS are good choices). 

This is what I do: I have a small, low power HP netbook ($150 from ebay) that is left connected to the router in my utility room that my classic is wired to.  It is running UltraVNC server and allows me to connect to it and view/control the Local Ap from the local network and from any remote internet connected computer,  smart phone or tablet.    I also run a weather station app and Wattplot on the local computer so I have lots of data and control even when I'm away.  I even use the webcam if I want to "look" at my power panel.

Paul, I realize you're trying to diagnose why direct connection to the classic remotely is not working - how frustrating!  But the above would be one solution for remote monitoring if you can't figure it out.  Good luck.

[TomW]

Paul;

I am not getting a response from that IP you posted.

traceroute gets to cc-cmts.awinetworks.net and then just spins til it times out.

This may not be an issue you can fix.  Looks like a routing issue with awinetworks.net from here

I think its time to contact them to see whats going on?

Tom

[dgd]

Paul;

I am not getting a response from that IP you posted.

traceroute gets to cc-cmts.awinetworks.net and then just spins til it times out.

This may not be an issue you can fix.  Looks like a routing issue with awinetworks.net from here

I think its time to contact them to see whats going on?

Tom

Paul,

As Tom says that IP number does not seem to be visible on the internet. This really needs to be sorted, contact your ISP.

dgd

[plongson]

Well, check this out. I called my wife 200 miles away and talked her through loading the local app on her office PC. Hostname port 502 etc...and the local app comes up with the status panel. I get her to log off, and it comes up on the 3g stick LT sitting here, Log off the 3g stick and it comes up on the local router sitting here. The biggie is getting it on her office PC.

So all indications are it is working but I have no idea why it does and does not...

I'm still fooling with this for a bit more, anything else to check???

[plongson]

I disabled the firewall on my router here and traceroute went through.

[dgd]

Paul & dgd, would this be a good use for a PVN, private virtual network,installation?
or is there something better now, used it 8 - 10 years ago for remote access to another cpu...

This is what I do: I have a small, low power HP netbook ($150 from ebay) that is left connected to the router in my utility room that my classic is wired to.  It is running UltraVNC server and allows me to connect to it and view/control the Local Ap from the local network and from any remote internet connected computer,  smart phone or tablet.    I also run a weather station app and Wattplot on the local computer so I have lots of data and control even when I'm away.  I even use the webcam if I want to "look" at my power panel.

Yes that is the way to go, a Raspberry Pi fits into that scenario perfectly. Love the idea of a web cam looking at the Classics MNGP.
Next logical step would be one of those low cost robot arms to press the Classic's rubber buttons 

dgd

[dgd]

So all indications are it is working but I have no idea why it does and does not...

Excellent, I often find that when a wife gets involved the gremlins take flight. 
Firewalls    there to protect your network, even from you.

[Westbranch]

I disabled the firewall on my router here and traceroute went through.

BRAVO, and a simple , yet very vexing, solution to boot

[plongson]

I disabled the firewall on my router here and traceroute went through.

BRAVO, and a simple , yet very vexing, solution to boot

Well that wasn't the solution to the problem, it was just to get traceroute through.

I don't know what the solution was or at this point if the status panel will even continue to run. I didn't do anything up there. All I did was check the IP on the Classic and router, setup my wife to log on remotely over the phone. My end worked, her end worked and I called every so often on the way back to be sure the "Device was Available".

I got here and MSSP came up and I could see my Classic. I haven't a clue why because nothing is different or changed. I'm not gonna @&%@ though...IT"S WORKING FOR NOW!!!

I want to give a BIG THANK YOU to everyone that helped and contributed to my problem. You are a great bunch!! Hopefully I can return the favor sometime.

In the mean time have a couple of virtual shots of that fine Kentucky Bourbon Whiskey pictured earlier in the post...LOL

Paul

[boB]

Excellent !!

I would really like to know what the deal is though...

SO, the Local App started working withOUT anyone having to go and touch the Classic or your router
at the lodge

Go drink your whiskey !

boB

[plongson]

boB, the only "touching" was to check the Classic IP and back out, then check for a connection on the 3g stick LT (which failed the first attempt but was successful when I re-tried the App a second time), then checked the IP on the router (which was also correct). It worked on the office PC in Las Vegas and works right now here at the PC it has not worked for probably 4 weeks.

Dunno, beats the hell out of me. We have a GREAT bunch of very helpful experts here though. I'm very impressed...

[plongson]

Well, you guessed it...get up this morning and check the MSSP and "Device not Available". Something happens overnight that won't allow communication and when it's done, it's done.

I'm done too, I hate defeat but this got me. I'll have to live without this one. 

[Halfcrazy]

Boy it sure sounds like an issue with the ISP and something stopping that port come back to you? I have never seen intermittent issues like this be the Classic. I am flat lost on this one as well. We could try swapping the Classic if anyone thinks that may be the issue?

Ryan

[Westbranch]

DGD , yes I did mean VPN, must have dyslectic fingers as well as a dyslectic mind...

Paul, it sounds like you should get a VPN program running, what it does is let you 'run' your home computer from a LT that is elsewhere, ie when you are traveling.  Just have to leave the 'slave' running.  so you do not have the ? ?? as to why you can not connect remotely.  that way you can call up the CC250 and if no connection,  just look at the CC 'through' the base cpu.  you can remotely do anything remotely as long as the base cpu is on line.

[plongson]

I may end up doing that. I just got off the phone with the local ISP and they checked things on their end (very helpful) and all looked good. They said to eliminate the DNS and log in directly without going through a third party and see if that helps. That was also recommended by Ryan, probably the next step but not for about 10 days now...