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I need to VENT

Started by Barry Fields, August 03, 2024, 06:56:19 PM

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Barry Fields

Just aggravated at some of the tech support people that one runs into.

The ones that cannot be bothered to actually read and understand the question before responding with canned answer #42 on their list. READ the dad-blasted question first!!!

The ones that refuse to engage in an actual thought process.

"We have always done it this way."
"The way we do it is just fine, therefore there is no reason to even think about a different way."

Those people that hold an incorrect view and would not change it if you hit them with the "baseball bat of truth".

Thanks for listening. I feel a little better. I'm gonna watch "Divergent" again".
20 years experience in Field Service and Engineering Support in life support equipment and the computer Industry.
I pride myself in diagnostic skills and NOT knowing everything. I do know how to ask the right questions of those who should know the answers. I can do this politely.

Barry Fields

I must clarify, this is NOT a comment on MidNite support.

20 years experience in Field Service and Engineering Support in life support equipment and the computer Industry.
I pride myself in diagnostic skills and NOT knowing everything. I do know how to ask the right questions of those who should know the answers. I can do this politely.

FNG

Thank you for that confirmation, I was just getting ready to hand out scoldings lol.

Barry Fields

It is probably a good idea to admonish them occasionally just so they do not get complacent. :)
20 years experience in Field Service and Engineering Support in life support equipment and the computer Industry.
I pride myself in diagnostic skills and NOT knowing everything. I do know how to ask the right questions of those who should know the answers. I can do this politely.