Bug reporting.....

[dRdoS7]

Hi,

WTF?  Sorry I bothered answering your original question 

I asked two questions:

Local App (not used for Web Monitoring is it?).

Do the email alerts work yet?

Neither of which were answered.

Re: Bug reporting.....

I have noticed over the last few days the data is now only for today & the previous day.

I figured someone would read it and say "this is a bug, we'll check it out and try to fix it".

Sorry if you're offended. But really, you didn't answer a question until I asked how to configure sampling time.

So, again, sorry you feel offended.

dRdoS7.

[Halfcrazy]

So Email alerts are still in development but they work to the point that they are emailing Andrew. This should come together soon.

As for configuring the amount of data in days are you referring to the mini graph below or the big graph?

Ryan

[dgd]

DrdoS7;

I was not offended.. I still got the answer wrong I was told it was an error, I was not told it was a bug, I should leave the answering to those that know..

dgd

[dRdoS7]

Hi,

So Email alerts are still in development but they work to the point that they are emailing Andrew. This should come together soon.

OK.

As for configuring the amount of data in days are you referring to the mini graph below or the big graph?

Both, I guess.

I updated the Classic FW. About a week ago. I could still see my old data and new days as they progressed. That worked OK for a couple of days.

I am now only seeing 2 days of data.

I created an account in early May and was able to see all data from then on (maybe not quite in such high resolution). I can't see the old data anymore, except in Month & year view.

Thanks,

dRdoS7.

[dgd]

I see the time resolution has gone back to 10 minutes, graph not as interesting anymore..
dgd

[dRdoS7]

Hi,

Looks like it's beginning to show data older than 2 days.

If you look at the mini graph, it's not showing all 3 readings past a certain time. I've swapped to other values, some will display, but some won't.

Also the "Float time" is still on the edge of the data frame.

Thanks,

dRdoS7

[Halfcrazy]

What operating system and browser make and version are you running?

Ryan

[dRdoS7]

Hi,

What operating system and browser make and version are you running?

Ryan

I'm using Windows 7 (x64) and Firefox (20.0 22.0)

Just checked the graphs: I've lost about an hour of old data since I last posted and the mini graph the 2 partial lines are catching up!

dRdoS7.

[dgd]

..bugs
If a graph is displayed and you go to maintenance screen then back to overview the main graph area is blank. Moving cursor in graph area shows in Classic panel as date 1 January 1970.
Same happens if browser refresh function is used.
The timezone day updating is still stuffed. Next day does not update until Midday, instead of Midnight
(for my timezone anyway)
This may not seem important but it makes the new day data squeezed up to the RHS of the mini graph and the main graph. Looks weird. This error has been introduced recently as previously the mini date graph always went one day into the future.
What is Status displaying? Big number in panel and just tall vertical blue bars in graph, What is the status scale telling us?
The Power scale is broken, it was ok but now not so, instead of scale text being 500W its now 500 with W on next line, for all W numbers, its ok if kW scale item

dgd

[atop8918]

Hi, all,
The database is setup to recycle data once it hits a maximum threshold, this way we can support all customers at 2-weeks worth of "fine" resolution data. Due to a bug on my end the server was allowing certain Classics to dial in much more frequently than that -- i.e. as fast as they can. In that case you would only see about 1 day or two's worth of data before the old stuff was overwritten with new data. This has since been corrected.

I'd like to remind everyone that this is a Beta test meaning things may not work as expected and by participating in a Beta test you choose to recognize and forgive these problems (and to help us solve them). If you are not familiar with Beta testing then kindly wait until the service is in the released state. I would also ask that people maintain a civil discourse on this board.

There are several active members who are very helpful and very kindly giving their time and experience to help with problems and issues. Please treat them with their due respect as they are trying to help.

Remember BETA = TEST = BUGS. Again, if you are not willing to cope with the numerous bugs at this stage you are welcome to wait until the official release and thank you to all of our Beat testers who have been doing a sterling job in suggesting improvements and identifying problems.

[atop8918]

Thanks Dgd,

This is a perfect list of things to work on for me!

If you get a chance can you post a photo of your cramped graph, I'm having a hard time picturing it.

Thanks,
-A

[dgd]

If you get a chance can you post a photo of your cramped graph, I'm having a hard time picturing it.

First pic shows 11:23am Saturday 29 June yet graph still shows 28 June, hence data for 29th is cramped to right hand side of main graph area.
Second pic shows time has just went past midday and is 12:03 Saturday 29 June but now date has adjusted in mini and main graph so that current data is now centered in the display - this looks much better.

I also note the dates are now there for every day instead of every other day, this looks better too and the W bug has gone on power scale 

dgd

[onyxbb]

Hey im getting no data. My device ID is  092E 088B. Hope u can help thanks.

[dRdoS7]

Also the "Float time" is still on the edge of the data frame.

Looks as though it's a screen aspect thing: my home screen is 16:9, my work screen (see attached) is 4:3.

Thanks,

dRdoS7

[ClassicCrazy]

It would be nice to see the status report something instead of a number that doesn't mean anything to me.
Bulk, Absorb, Float , etc
And be able to correlate that to the graph to see if it is switching at the correct setpoints.